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Standing by your business as IT works quietly in the background

We Keep IT Simple & Smart

Guided by ClientCentric IT, Megapower Asia has worked alongside Taiwan's small and mid-sized businesses for 18+ years since 2008, with 300+ enterprise clients to date. We plan information strategy from the ground up of your operations—pairing a dedicated professional team with 15+ leading technology partners—so businesses can build a stable, secure, and dependable information environment, and focus where it counts.

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ClientCentric IT — Designed Around Your Needs

Every design begins with your operations. From existing workflows, organizational structure, and growth ambitions, we shape the information environment as a coherent whole. Acting as your enterprise information advisor over the long term, we help chart a mid-to-long-range information roadmap. From network and server architecture to security and access management, day-to-day operations and change requests are handled end-to-end by one team—building a stable foundation that adapts and improves over time.

Full Service Responsibility

Our service team carries the technical work end-to-end—specification and selection, project planning, deployment, long-term operations, and issue handling. You decide on business goals and budget; we handle the rest. Through standardized processes, established best practices, and the solution mix from 15+ leading technology partners, your business gains a stable, secure, and scalable information environment, freeing your team to focus on revenue and customers.

Targeting 100% Reliability

Reliability is the indicator we observe daily. SLA-defined response and handling times give each service request a clear standard; documented records of every case become the reference for review and adjustment. Through monitoring alerts, regular health checks, and periodic review meetings, we examine the environment and operational practices together with you—building gradual, sustained improvement on top of what already works.

Comprehensive IT Services

From daily PC maintenance to cybersecurity, cloud, and backup — orchestrated by a professional service team.

IT Outsourcing & PC Maintenance

Working alongside SMBs over the long term as their information services partner, we help take on PC maintenance and IT outsourcing work. Starting from real operational needs and growth goals, we plan a fitting information architecture and budget allocation, so businesses can grow gradually in a stable, secure, and flexibly scalable environment.

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IT Infrastructure & Cloud Services

Offering on-premises IaaS and cloud subscriptions, we help businesses build server, storage, and network equipment, while planning for email, collaboration, and application system needs. We take responsibility for design, deployment, and periodic review of settings, so businesses can transition smoothly to hybrid cloud and digital transformation plans.

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Offsite Backup & Data Protection

Based on the business risk profile, we plan a multi-tier architecture of local backup and offsite redundancy, applying the 3-2-1 backup principle. Through scheduled backups, regular drills, and restoration tests, we help ensure that critical systems and files can resume operations within an acceptable timeframe when incidents occur, keeping business data assets stable.

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Enterprise Cybersecurity Services

Working with multiple security technology partners, we offer anti-virus, firewall, vulnerability scanning, and SOC monitoring options, combined flexibly based on company size, industry characteristics, and budget. Through security health checks, policy recommendations, and training, we help businesses build a fitting security management process — strengthening protection while keeping operational efficiency intact.

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Digital Transformation & Advisory Services

We help bring in remote work, cloud collaboration, and internal digital tools, including account and access design, equipment and connectivity planning, and recommendations for digitizing processes. Working in an advisory mode, we walk alongside businesses to take stock of the current situation and pain points, advance digital transformation projects in stages, and improve communication efficiency, data transparency, and overall operational flexibility.

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How It Works

  1. On-Site Environment Assessment

    We begin by understanding what is already in place: devices, systems, and network architecture. From daily maintenance patterns and recurring issues, set against operational workflows and growth plans, we identify which areas to prioritize—laying the basis for service scope and investment planning.

  2. Customized Service Plan

    Drawing on the actual size of your environment, the number of users, and the complexity of your information architecture, we discuss the appropriate scope and frequency together. Maintenance items, support arrangements, SLA terms, and an estimated annual budget range are all set out clearly—so expectations are aligned before the partnership begins.

  3. Service Goes Live

    Once handover is complete, daily maintenance and support begin, encompassing remote assistance, on-site work, and the routine inspection and upkeep of devices and systems. Standardized processes and recorded documentation give every action—issue resolution, account adjustments, equipment changes—a clear basis. Stability builds steadily through this continuous practice.

  4. Ongoing Proactive Maintenance

    Health checks and environment walkthroughs run on a regular cadence, paired with monitoring alerts and service-record analysis to address risks that could affect operations before they surface. Periodic reviews with management ensure the information environment and user experience continue to evolve—within a predictable budget.

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Client Service Case Studies

Architecture & Design

Around 30 employees

  • Design drawings and 3D models are the core operational assets, and file safety and version management tend to be the most pressing information topics for the firm.
  • We can help build a multi-layered backup architecture (local NAS + external drive + offsite backup), paired with annual security and backup reviews, to reduce the risk of file loss and version confusion.
  • Backup and restoration procedures are planned in advance and reviewed regularly, providing clear footing when issues arise
  • Storage locations and access rights for files and project data are better defined, reducing the chance of accidental deletion or overwriting
  • Security and backup check items can be flexibly adjusted to match the business content and project types

Healthcare / Biotech / Pharma / Medical Devices

Small to mid-sized healthcare and biotech firms

  • Healthcare and biotech companies accumulate experimental data, product files, clinical records, and customer data through research, manufacturing, or distribution — data security and preservation are an ongoing area of focus.
  • Depending on the business model (R&D, manufacturing, distribution, wholesale), we can plan a tiered backup architecture along with regular drills and security health checks, helping maintain the integrity and availability of core data.
  • Backup and restoration procedures for research, product, and customer data are planned in advance and reviewed regularly
  • Data access management and security checkpoints can be aligned with actual workflows and compliance needs
  • Service scope can be adjusted gradually across business stages (R&D, production, market expansion), keeping room for flexibility

International Trade

Mid-sized organization

  • Frequent external dealings often involve multiple information contact points, which can blur the lines of "who handles what". Bringing in outsourced support helps clarify the scope of responsibility and the communication flow.
  • Monthly summaries of service activity and case progress help management stay informed about device renewals, account adjustments, and security incidents — providing useful reference for follow-up decisions and budget planning.
  • Service scope and responsibility allocation are documented through contracts and reports, lowering communication overhead
  • Reporting and maintenance flows shift gradually from "individual memory" to "systematized records"
  • Management can more readily grasp the current state of the information environment and the direction for planning, with clearer grounds for decisions

Advertising / Marketing / Creative

Around 20–50 employees

  • Creative work is largely project-based, and the information environment needs to support high-volume storage and multi-user collaboration for images, design, and video files at the same time.
  • Based on project cycles and file types, we can plan storage allocation, version management, and external collaboration permissions, helping reduce the impact of large file transfers and access confusion on the team's workflow.
  • Storage, sharing, and access rights for media and design files are clearly planned, making file retrieval more efficient
  • Cross-team file transfers and version management are less error-prone, which lowers the chance of rework
  • Client deliveries and internal workflows can gradually merge into the same information environment, making project progress easier to track

Professional Services (Insurance / Security / Cleaning / Environment / Consulting)

Around 30–80 employees

  • Service-oriented businesses are people-centric, and client data and service records are key operational assets that call for a stable supporting system and basic security protection.
  • Depending on the line of business, we can plan account permissions, file backup, and data protection mechanisms, and use standardized processes to help maintain consistent service delivery.
  • Access and backup of client data and service records follow clear rules, reducing the risk of oversight or misuse
  • Account permissions and device changes for service staff are kept in systematic records, making accountability easier to clarify
  • Security and data protection mechanisms can be reviewed and adjusted regularly to fit the business content and compliance requirements

Cross-Industry Overview

1–200 employees, 300+ enterprise clients to date

  • Our clients span diverse industries including design & engineering, healthcare & life sciences, wholesale & trading, advertising & marketing, professional services, retail & e-commerce, manufacturing, logistics, and food & beverage, accumulating 18+ years of practice in Taiwan SMB information services.
  • Regardless of industry or company size, we design tailored service combinations for your business based on team composition and the existing information environment, allowing information-related work to be outsourced and managed in ways that genuinely fit your needs.
  • Service scope and SLA terms are spelled out in the contract in advance
  • Service effectiveness is observed primarily through reliability and the steadiness of the working relationship
  • Service content is gradually adjusted to keep pace with business growth and organizational change

To protect client privacy, all cases are compiled anonymously, with descriptions limited to service scope and shared outcomes.

Hand IT to Megapower. Keep your time for what matters.

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Partners

Built on industry-leading technologies

  • Microsoft Microsoft
  • Cisco Cisco
  • Fortinet Fortinet
  • Palo Alto Networks Palo Alto Networks
  • TrendMicro TrendMicro
  • Veeam Veeam
  • Synology Synology
  • Zyxel Zyxel
  • Dell Dell
  • HP HP
  • ASUS ASUS
  • VMware by Broadcom VMware by Broadcom
  • Solidworks Solidworks
  • F5 F5
  • AvePoint AvePoint
  • 零壹科技 零壹科技
  • 精技電腦 精技電腦
  • 捷元 捷元
  • 安和科技 安和科技
  • 群環科技 群環科技